Store Policy | Exotic Royalties Car

Store Policy for Exotic Royalties Children's Carnival Troupe

Effective Date: [Insert Date]

1. Introduction

Welcome to Exotic Royalties Children's Carnival Troupe ("we," "our," "us"). This Store Policy outlines the terms and conditions governing the purchase of costumes, accessories, merchandise, and other items from our store. By making a purchase, you (the "Customer") agree to comply with this policy.

2. Order Placement

All orders must be placed through our official website, in-person events, or authorized representatives.
Orders are processed upon receipt of full payment.
Customers are responsible for providing accurate contact and shipping information.

3. Payment Policy

We accept payments via [Insert Payment Methods: e.g., credit/debit cards, bank transfers, mobile payments].
Full payment is required at the time of purchase unless otherwise specified.
All prices are listed in [Insert Currency] and are subject to applicable taxes.

4. Processing and Delivery

Orders are processed within [Insert Timeframe] after payment confirmation.
Delivery timelines vary based on location and product availability.
We are not responsible for delays caused by shipping carriers, customs, or external factors beyond our control.

5. Returns and Exchanges

Costumes and Custom Items: All costume and custom item sales are final and non-returnable due to the personalized nature of these products.
Merchandise: Non-costume merchandise may be eligible for return or exchange within [Insert Timeframe, e.g., 7 days] of receipt, provided items are unused, in original packaging, and accompanied by proof of purchase.
Customers are responsible for return shipping costs unless the item was defective or incorrect.

6. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us within [Insert Timeframe, e.g., 3 days] of delivery.
Provide photos and a description of the issue for review.
We will arrange for a replacement, repair, or refund based on the assessment.

7. Non-Refundable Items

All costume purchases, accessories related to carnival participation, custom-made items, and clearance items are non-refundable.
Deposits made for pre-orders or reservations are non-refundable.

8. Cancellations

Orders may be canceled within [Insert Timeframe, e.g., 24 hours] of placement, provided they have not been processed or shipped.
Cancellations after this period are not guaranteed and may be subject to fees.

9. Store Credit

In cases where a refund is not possible, store credit may be issued at our discretion.
Store credit is valid for [Insert Duration, e.g., 12 months] from the date of issue.

10. Contact Information

For any inquiries regarding our Store Policy, please contact us at:

Exotic Royalties Children's Carnival Troupe
[Insert Address]
Email: [Insert Email]
Phone: [Insert Phone Number]

By making a purchase from Exotic Royalties Children's Carnival Troupe, you acknowledge that you have read, understood, and agreed to this Store Policy.